Return Policy

Returns:
We want you to love your jewelry item. If you are not completely satisfied with your purchase you may return the item within 14 days of receiving it for a refund (excludes custom orders). Please email us at joanielandaudesigns@gmail.com for return instructions.  Item must be in its original packaging and in perfect, unused condition.
Please include your receipt. Insure work for the full value with "tracking". 
Sorry, shipping costs will not be refunded.
Gifts:
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
Sale items:
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.